General Description and Classification Standards
The Department of Watershed Management (DWM) Video Integration Center (VIC) Monitor, under the guidance of the VIC supervisor, is responsible for monitoring the safety and security of DWM assets against threats, security violations, breaches of security or hazards that might jeopardize or impact Departmental operations and facilities.
Essential Duties & Responsibilities These are typical responsibilities for this position and should not be construed as exclusive or all inclusive. May perform other duties as assigned.
Monitor VIC operation 24/ 7 Closed Circuit TV(CCTV), Physical Security Information Management System (PSIM), intrusion alarms, access control respond to emergency communicated through the VIC and dispatches security patrols
Effectively process and communicate information to the VIC supervisor, and responders in a expeditiously in a professional manner via electronic means (phone communications, radios, e-mail and intranet)
Assess alarms, analyze and monitor suspicious activities, and immediately communicated your observation to VIC supervisor, security personnel and the Atlanta Police Department
Constantly review DWM S2 System access control system event log to ensure system are functioning properly, alarms assessed promptly and detect potential risks.
Utilize CCTV and display monitors to confirm status of security systems and confirm authorization of individuals requesting access to DWM facilities.
Maintain proficiency with all contents of Video Integration Center (VIC) Standard Operations Procedures(SOP) Manual
Maintain working knowledge of DWM emergency response manual
Generate and compile daily VIC report and incident reports accurately and promptly.
Presenting complex risk scenarios to management upon request
Perform equipment commissioning and testing to ensure the security devices are compliant with existing standards.
Actively participate in the Video Integration Center (VIC) training programs and other security related training
Participate and support the Department of Watershed Management (DWM) Safety and Security goals and objectives
Consistently enforce existing policies and procedures
Assist Department of Watershed Management (DWM) employees and visitors with all aspect of safety and security concerns.
Ability to assist with internal investigations
Protect confidential information at all times
Maintain the highest degree of integrity and professionalism at all times
Perform others duties at the direction of VIC Supervisor or Security Manager
Knowledge, Skills & Abilities This is a partial listing of necessary knowledge, skills, and abilities required to perform the job successfully. It is not an exhaustive list.
Documented excellent written and oral communication skills.
Proficient in access control and ID Badge System (Prefer S2 ID badge and access control system experience).
Technically proficient in creating Excel spreadsheets, databases, PowerPoint presentations and Word documents utilizing Microsoft Suite.
Require adequate public speaking skills to professionally present Security Awareness or other security related training on a routine basis to internal and external customers.
Provide assistance and clarification to employees and a visitor regarding the Department of Watershed Management needs to enforce Departmental policies and procedures.
Ability to multi-task in a fast paced and demanding work environment.
Strong team player with exceptional customer service skills.
Comfortable with working in a high-tech environment and constant learning of new tools and techniques.
Flexibility to work rotating 24/7 shifts, and willingness to assist the security safety and security team shift coverage and overtime.
Required to conduct security patrols throughout DWM facilities as an directed.
Minimum Qualifications – Education and Experience
Associate’s Degree in Criminal Justice, or a related field.
Three (3) years of experience in security operations center or law enforcement.
Equivalent combination of education, training, and experience which provides the requisite knowledge, skills, and abilities for this job will be considered.
Licensures and Certifications
Physical Security Professional Certification (PSP) preferred.
Require to obtain both Crime Prevention Specialist (CPS) and Homeland Security CHS-III Certifications within 12 months upon hired